Privacy Policy

Privacy Policy

Last Updated: October 15, 2025

At XYD PTY LTD (ABN: 56 680 576 694), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you contact us or use our services, we may collect:

  • Name and contact details (email, phone number)
  • Company name and business information
  • Payment and billing information
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referring website or source

How We Use Your Information

We use your information to:

  • Provide and improve our digital marketing services
  • Respond to your inquiries and communicate with you
  • Process payments and manage billing
  • Send marketing communications (with your consent)
  • Analyse website usage and improve user experience
  • Comply with legal obligations and protect our rights
  • Prevent fraud and maintain security

Information Sharing and Disclosure

We may share your information with:

  • Service providers who assist in our operations (e.g., payment processors, hosting providers)
  • Professional advisors (lawyers, accountants, auditors)
  • Government authorities when required by law
  • Third parties with your consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our .

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

XYD PTY LTD

ABN: 56 680 576 694

Email: hello@xyd.com.au

Location: Sydney, NSW, Australia